DELIVERY

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All orders are shipped from our studio in Lisbon within 48 hours of the order being received.

You will receive a dispatch email as soon as it ships to you.

We are pleased to offer free worldwide standard shipping. If you prefer, you have the option to upgrade to a tracked and signed shipping method at checkout.

*Except for personalised prints which require 3 days to produce.

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TYPICAL DELIVERY TIMES

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Delivery times apply from the time your order is dispatched.

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Portugal:1-3 days

Europe: 5-10 days

UK: 7-14 days

US/Canada: 10-17 days

Other countries:15-30 days

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CUSTOMS AND DUTY

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Unless otherwise stated, all items are shipped from Portugal and may incur duty & other charges upon entering other countries. Any duty, clearance, tax or carrier charges must be borne by the recipient and we will not accept liability for any such costs.

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RETURNS

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Returns or exchanges are accepted within 30 days of the original purchase, less shipping and handling.

*Personalised Prints/Fine Arts are all FINAL SALE and cannot be returned or exchanged.

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If you would like to exchange or return your order please send it back to:

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Rex Music Prints

Praceta Dr. Simplicio dos Santos, 5 - 6 Direito

2725-460 - Sintra, Lisboa - Portugal

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Once your package is received, it will be refunded via original payment method within 3 business days.

If you should have any questions we are pleased to help. Simply email info@rexmusicprints.com